Security
Security and trust by design.
We take the security of your data seriously. Forestride is built with robust protection, privacy and reliability at its core.
Our approach
A comprehensive security foundation.
Multiple layers of protection work together to keep your data safe, private and available when you need it.
Data protection
Data is encrypted in transit with HTTPS/TLS. Integration credentials and channel tokens are encrypted at rest.
Access control
Role-based permissions, two-factor authentication, session timeouts and login alerts keep accounts secure.
Infrastructure security
Hosted on trusted cloud infrastructure, with email delivered through Amazon Web Services.
Business continuity
Regular backups and a resilient architecture help keep your business running.
Compliance
Meeting industry standards.
Forestride follows widely recognised security and privacy practices to help you meet your own compliance requirements.
GDPR
Built around GDPR principles: data minimisation, access, deletion and transparency. See our privacy policy.
SOC 2 principles
Our controls follow SOC 2 principles for security, availability and confidentiality.
Industry best practices
Built on established security frameworks and continuously improved.
Ongoing protection
Security is an ongoing commitment.
We continuously monitor, test and improve our security to meet evolving threats and best practices.
- Continuous monitoring and threat detection
- Regular security reviews and vulnerability testing
- Proactive updates and security improvements
FAQ
Common security questions.
Quick answers to the questions we hear most often about security and data protection.
How is my data protected?
All traffic to Forestride is encrypted with HTTPS/TLS. Passwords are hashed, and the credentials you use to connect integrations and messaging channels are encrypted before they are stored.
Where is my data stored?
Your data is stored on secure cloud infrastructure. Email is sent and received through Amazon Web Services. Contact us if you need details for a security review.
Do you comply with GDPR?
We process personal data in line with GDPR principles, and you can request access to or deletion of personal data at any time. Read our privacy policy for details.
Can we restrict access for our team?
Yes. Admins can create roles with specific permissions, require two-factor authentication, set session timeouts and remove team members’ access instantly.
Still have security questions?
Our team is here to help. Get in touch to discuss your requirements or request more detailed information.