Solution

Turn customer data into revenue opportunities.

Unify customer data, understand behaviour and intent, and build actionable segments — so you can deliver more relevant experiences, find new opportunities and drive more revenue across the customer lifecycle.

3.2x
higher conversion
42%
increase in LTV
30%
reduction in churn

Customer Intelligence

OverviewSegmentsBehavioursRFMLifecycle
Total customers
24,532
↑ 12%
Active customers
18,204
↑ 8%
At risk
2,432
↑ 18%
New this month
1,892
↑ 26%

Customer segments

  • High-value customers4,231↑ 12%
  • At-risk customers2,432↑ 18%
  • Likely to purchase3,921↑ 28%
  • Inactive customers4,124↓ 6%
  • Price sensitive5,320↑ 14%

High-value segment

4,231 customers · 18% of total

  • 2.4x higher LTV
  • 3.1x purchase frequency
  • Most engaged with email
  • Frequently view premium products
Create a journey

Trusted by revenue-driven teams

  • Acme Co
  • Globex
  • Brightpath
  • Westfield Group
  • Initech
  • Northstar

Unify All Your Customer Data

Get a complete view of every customer.

Bring together data from your website, product, CRM, marketing tools and support channels to create a unified, real-time customer profile that reveals behaviour, intent and opportunity.

See How It Works
SM

Sarah Mitchell

High valueHigh intent

sarah@acme.co

  • Overview
  • Events
  • Attributes
  • Segments
  • Journeys
  • Conversations
  • Revenue
Customer since
Jan 12, 2024
Location
New York, USA
Total revenue
$1,240
Last active
2 hours ago
BehaviourProductsConversationsSupport
  1. Viewed pricing page

    2 hours ago

  2. Compared Enterprise plans

    2 hours ago

  3. Started a live chat

    3 hours ago

  4. Downloaded whitepaper

    1 day ago

  5. Attended webinar

    3 days ago

Discover Meaningful Insights

Understand what your customers want.

Analyse behaviour, identify patterns and detect buying intent with AI-powered insights. Find customers who are ready to buy, at risk of churning or likely to expand — and take action at the right time.

Explore All Insights

Identify buying intent

Detect customers showing high-intent behaviour, like specific page views, searches or feature usage.

Intent score

92↑ High

Predict churn risk

Identify at-risk customers early based on behaviour changes and engagement patterns.

Churn risk

8%↓ Low

Find expansion opportunities

Spot upgrade and cross-sell opportunities based on usage, engagement and customer attributes.

Expansion potential

87↑ High

Reveal key segments

Use AI to create dynamic segments based on behaviour, value, lifecycle stage and custom attributes.

  • High-value customers4,231
  • Likely to purchase3,921
  • At-risk customers2,432
  • Inactive customers4,244

Create Actionable Segments

Build segments that drive real results.

Create dynamic customer segments using behaviour, attributes, purchase history and AI insights. Sync segments with your Journeys, Conversations and marketing tools to deliver more relevant experiences.

See Segmentation in Action

Create a segment

Save segment

Conditions

Page viewed is Pricing page Event performed is Started a live chat Total sessions is greater than 3 Last active is in the last 14 days

Estimated audience1,842 customers (7.5% of total)

Preview audience

Real Results

Smarter segments. Bigger revenue.

See how companies use Forestride to better understand their customers, create meaningful segments and drive measurable growth across the entire customer lifecycle.

Read the Full Story

Globex

B2B SaaS · 200–500 employees

3.6x
higher conversion rate
+28%
increase in customer LTV
-32%
reduction in churn
“Forestride gives us a level of customer intelligence we've never had before. We can see exactly what our customers are doing, identify opportunities and engage them with relevant, timely messages.”
JC

James Carter

VP of Growth, Globex

Ready to turn customer data into revenue?

See how Forestride can help you understand your customers and drive more revenue.

Get a personalised walkthrough and see how our platform can help you turn customer intelligence into growth.

  • Unified customer data
  • AI-powered insights and segments
  • Real-time opportunity detection
  • Integrates with your existing tools