Conversations & Live Chat

Meaningful conversations that drive revenue.

Give your team complete context, real-time customer intelligence and AI-powered assistance to have personalised conversations at scale — across live chat, email, in-app, SMS and social.

Get a Demo See How It Works
3.2x
higher conversion
42%
faster resolution
90%
customer satisfaction

Conversations

AllLive chatEmailIn-appSMSWhatsAppSocial
  • SM

    Sarah Mitchell 2m

    Hi! Can you help me upgrade my plan?

  • JC

    James Carter 12m

    Thanks, that's really helpful

  • PS

    Priya Sharma 24m

    Do you have an enterprise plan?

  • MC

    Michael Chen 1h

    I'm interested in learning more…

  • EW

    Emma Wilson 2h

    Can you confirm my next billing date?

AI-Powered Live Chat

Turn website visitors into customers.

Engage website visitors with an intelligent, real-time live chat that understands what they're looking at, where they came from and how they're interacting — so you can have the right conversation at the right moment.

See It in Action
V

Visitor on pricing page

2 mins ago

  • Viewed pricing page
  • Compared plans
  • Spent 3+ minutes
  • Showing high intent
Forestride AIOnline

Hi! I see you're checking out our pricing plans. 👋

Do you have any questions about which plan is right for your team?

Compare plans Talk to sales See a personalised demo

Context-aware conversations

Automatically tailor messages based on the pages visitors view, their behaviour and customer data.

Identify buying intent

Detect high-intent visitors in real time and start proactive conversations.

Send triggers automatically

Trigger personalised chat messages, Journeys or tasks based on specific actions and behaviour.

Convert more leads

Engage visitors with relevant, timely conversations and guide them to take the next step.

Live chat triggers

Create trigger

  • Pricing page view

    Show chat message after 30 seconds

  • High intent behaviour

    Trigger when visitor views 3+ key pages

  • Compare plans

    Show upgrade message on plan comparison

  • Trial signup interest

    Offer help when visitor clicks 'Start trial'

  • Returning visitor

    Personalised message for returning visitors

  • Custom trigger

    Set your own rules based on visitor behaviour

Automatic Triggers

Start the right conversations at the right moment.

Set up intelligent triggers based on what visitors or customers do — and let Forestride automatically start a conversation, send a personalised message, add them to a Journey or create a task for your team.

Explore Trigger Options

  • Page views

    Trigger chats based on specific pages (e.g. pricing, product, comparison).

  • Behaviour rules

    Set triggers based on time on page, clicks or multiple page views.

  • Customer data

    Use customer attributes, segments and intent signals.

  • Multi-channel actions

    Start a chat, send an in-app message, add to a Journey or create a follow-up task.

Unified Conversations

All your customer conversations in one place.

Bring together live chat, email, in-app, SMS, WhatsApp and social conversations into a single, customer-aware inbox. Give your team full context and the insights they need to provide faster, more personalised support and drive better outcomes.

Explore the Inbox
Live chat Email In-app SMS WhatsApp Social
  • SM

    Sarah Mitchell 2m

    Hi! Can you help me?

  • JC

    James Carter 12m

    Thanks, that's really helpful

  • PS

    Priya Sharma 24m

    Do you have an enterprise plan?

  • MC

    Michael Chen 1h

    I'm interested in learning more

SM

Sarah Mitchell

sarah@acme.co

Customer profile

Acme Co

Enterprise · Customer

Total revenue
$12,480
LTV (predicted)
$28,300
Health score
92 High

Recent activity

  • Viewed pricing page2 minutes ago
  • Opened upgrade email1 day ago
  • Used product3 days ago
ReplyAI Assist

AI suggests a response

Use

Hi Sarah! Based on your current usage and team size, the Pro plan would be a great fit. It includes advanced analytics, team collaboration and priority support. Would you like me to share a quick comparison or help you upgrade now?

Make it shorter More friendly Add pricing details

AI-Powered Assistance

Help your team respond faster and more effectively.

Give your team AI-powered reply suggestions, conversation summaries and next best actions based on real customer data. Reduce response times, improve consistency and turn more conversations into revenue.

Learn about AI assistance

Real Business Impact

Happier customers. More revenue.

Deliver faster, more personalised support and turn more conversations into pipeline and revenue.

42%
faster resolution
3.2x
higher conversion
90%
customer satisfaction
“Forestride's intelligent live chat helps us engage high-intent prospects at the right moment. Our conversion rate increased by 3.2x within two months.”

James Mitchell

Head of Customer Success, SaaSCo

Ready to turn conversations into revenue?

See how Forestride can help you have more meaningful conversations.

Get a personalised walkthrough and see how our conversation tools can help you drive better customer outcomes and grow faster.

Get a Demo See How It Works
  • Context-aware live chat
  • Automatic conversation triggers
  • Unified inbox across all channels
  • AI-powered assistance
  • Tailored to your business goals