Solution

Find more opportunities to increase customer value.

Identify the right upsell, cross-sell and expansion opportunities using AI-powered insights, predictive signals and personalised Journeys — so you can grow revenue from your existing customers.

Get a Demo See It In Action
32%
increase in expansion revenue
2.7x
higher upsell conversion rate
24%
higher customer lifetime value

Expansion Opportunities

All segments
RecommendedUpsellCross-sellAdd-onsRenewal
CustomerOpportunityPotential valueLikelihood
ACAcme CoUpgrade to Pro Plan$2,400/yr↑ HighCreate Journey
GlobexAdd 5 team seats$900/yr↑ HighCreate Journey
BPBrightpathAdd API access$1,200/yr↑ MediumCreate Journey
WGWestfieldAdd analytics module$1,800/yr↑ HighCreate Journey

AI Insight

These 248 customers are showing increased usage and are likely to upgrade in the next 30 days.

+244
View Customers

Expansion revenue

$324,000↑ 32%

Forecasted additional revenue in the next 3 months

Trusted by growing businesses

  • Acme Co
  • Globex
  • Brightpath
  • Westfield Group
  • Initech
  • Northstar

Discover Opportunities

Identify expansion opportunities before your competitors.

Forestride analyses customer behaviour, product usage and engagement signals to find the right customers, the right offer and the right time to increase their value.

See How It Works

Expansion signals

  • Increased product usage

    Usage up 40% in the last 14 days

  • Team growth

    3 new team members added

  • Feature adoption

    Using advanced features

  • Engagement

    High NPS and positive sentiment

Customer score

92

High expansion potential

  • Active user growth
  • Multiple team members
  • High feature adoption
  • Positive sentiment

Deliver Personalised Journeys

Recommend the right offer at the right time.

Create automated, personalised Journeys that present relevant upsell and cross-sell opportunities based on real customer behaviour and intent.

AI-powered recommendations

Use behavioural data to suggest the most relevant next product, plan or add-on.

Multi-channel outreach

Engage customers through email, in-app messages, live chat and your CSM team.

Personalised content

Tailor messaging based on customer usage, industry, team size and goals.

Automated Journeys

Deliver the right offer at the right time, and automatically follow up based on engagement.

Create an expansion Journey

  1. 1

    Define audience

    Select customers with high expansion potential

  2. 2

    Choose offer

    Recommend relevant upgrade, add-on or cross-sell

  3. 3

    Personalise content

    Tailor messaging based on customer behaviour

  4. 4

    Set channels

    Email, in-app, live chat or CSM task

  5. 5

    Activate and optimise

    Launch Journey and track results

Journey preview

  1. Trigger

    Product usage increased by 40%

  2. Day 1

    In-app message

  3. Day 3

    Follow up email

  4. Day 7

    Live chat (optional)

  5. Day 14

    CSM task

Real Results

Grow revenue from your existing customers.

See how businesses use Forestride to identify expansion opportunities, increase upsell and cross-sell conversion rates, and grow customer lifetime value.

32%
increase in expansion revenue
2.7x
higher upsell conversion rate
24%
increase in customer lifetime value
40%
higher adoption of additional features
Read the Full Story

Expansion Opportunities Across Your Customer Base

Find and act on opportunities at scale.

Get a complete view of expansion opportunities across all your customers, with AI-powered insights and recommended next steps.

Opportunity value

$324,000↑ 32%

  • Jan
  • Feb
  • Mar
  • Apr
  • May
  • Jun

Opportunities by type

248opportunities
  • Plan upgrades40%
  • Add-on features28%
  • More seats20%
  • Cross-sell products12%

Top expansion segments

High usage customers9237%
Growing teams6827%
Feature adopters5221%
Renewal due (60 days)3815%

Loved by Revenue-Driven Teams

Real businesses. Real growth.

“Forestride helped us identify and engage the right expansion opportunities. We increased our expansion revenue by 38% in just two quarters.”
SM

Sarah Mitchell

Head of Revenue, Acme Co

Acme Co
“The AI insights make it easy to see which customers are ready for the next step. Our upsell conversion rate has never been higher.”
JC

James Carter

VP of Customer Success, Globex

Globex

Ready to grow more revenue from your existing customers?

See how Forestride can help you find more expansion opportunities.

Get a personalised walkthrough and see how our platform can help you increase customer value and drive sustainable growth.

Get a Demo See It In Action
  • Identify expansion opportunities with AI
  • Personalise upsell and cross-sell Journeys
  • Engage across email, in-app and live chat
  • Increase customer lifetime value